Preview: Analisis Tingkat Kepuasan Pelanggan Bengkel Untuk Peningkatan Kualitas Pelayanan (Studi Kasus di PT.Sidodadi Berlian Motor, Semarang)

Main Author:	Octavianus, Rully ( 9923019 )
Format:	Thesis NonPeerReviewed Book
Terbitan:	, 2005
Subjects:	T Technology (General)
Online Access:	http://repository.maranatha.edu/4214/1/9923019_Abstract_TOC.pdf http://repository.maranatha.edu/4214/2/9923019_Appendices.pdf http://repository.maranatha.edu/4214/3/9923019_Chapter1.pdf http://repository.maranatha.edu/4214/4/9923019_Chapter2.pdf http://repository.maranatha.edu/4214/5/9923019_Chapter3.pdf http://repository.maranatha.edu/4214/6/9923019_Chapter4.pdf http://repository.maranatha.edu/4214/7/9923019_Chapter5.pdf http://repository.maranatha.edu/4214/8/9923019_Conclusion.pdf http://repository.maranatha.edu/4214/9/9923019_Cover.pdf http://repository.maranatha.edu/4214/10/9923019_References.pdf http://repository.maranatha.edu/4214/