Lihat Juga

• Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia / Debby Erwina
  oleh: Debby Erwina, author
  Terbitan: (2013)
• Pengaruh perceived quality, perceived value, brand preference, dan consumer satisfaction terhadap consumer loyalty (Studi kasus pada produk sophie martin paris di Banda Aceh)
  oleh: NOVI ANDRIANI
  Terbitan: (2012)
• Pengaruh attitude toward the ad terhadap brand attitude dan purchase intention: Studi kasus iklan SOZZIS Versi Cucak Rowo
  oleh: Denty Ayu Nurdianty, author, et al.
  Terbitan: (2007)
• Analisis pengaruh physical environment dan perceived disconfirmation terhadap kepuasan dan loyalitas konsumen (Studi Kasus New Customer dan Repeat Customer pada Kedai Kopi Franchise dan Non Franchise : Starbucks Coffee dan Jakarta Coffee House) = Analysis of Physical Environment Effects and Disconfirmation on Consumer Satisfaction and Loyalty (Case Study New Customer and Repeat Customer in Franchise and Non Franchise Coffee Shop : Starbucks Coffee and Jakarta Coffee House) / Anastasia Esti Prabarini
  oleh: Anastasia Esti Prabarini, author
  Terbitan: (2015)
• Pengaruh service encounter quality dimensions terhadap perceived value, customer satisfaction dan loyalty : peran perceived risk sebagai variabel moderasi (studi kasus pelanggan Salon Johnny Andrean) = The impact of service encounter quality dimensions on perceived value customer satisfaction and loyalty the role of perceived risk as a moderating variable case study customer of johnny andrean salon / Yulina Lestari
  oleh: Yulina Lestari, author
  Terbitan: (2014)