Customer-Employee Relationship: Pengujian Model Srvice-Profit Chain (SPC) (Studi Empirik pada Kantor Cabang Pusat Bank BCA di Bandung)
| Main Authors: | Margaretha, Yolla, Tjahyadi, Rully Arlan |
|---|---|
| Format: | Proceeding PeerReviewed Book |
| Terbitan: |
, 2011
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| Subjects: | |
| Online Access: |
http://repository.maranatha.edu/1398/1/Customer-Employee%20Relationship_Pengujian%20Model%20Srvice%20Profit%20Chain.pdf http://repository.maranatha.edu/1398/ |
| Description not available. |