PENGARUH CO-CREATION IN SERVICE RECOVERYDAN BRAND EQUITY TERHADAP OUTCOME FAVORABILITY DAN CUSTOMER SATISFACTION SERTA DAMPAKNYA PADA REPURCHASE INTENTIONS DAN E-WOM
| Main Author: | AGUNG PRAYOGO WICAKSONO, 041311233270 |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | ind |
| Terbitan: |
, 2018
|
| Subjects: | |
| Online Access: |
http://repository.unair.ac.id/75659/1/ABSTRAK.pdf http://repository.unair.ac.id/75659/2/B%20199-18%20Wic%20p.pdf http://repository.unair.ac.id/75659/ http://lib.unair.ac.id |