ANALISA KEPUASAN PELANGGAN TERHADAP SERVICE FIRST TEAM LG PADA MEMBER ROYAL CARD MENGGUNAKAN MODEL KANO (STUDI KASUS PADA DEPARTEMEN COSTUMER SERVICE PT. LG ELECTRONIC INDONESIA)
| Main Author: | WAWOH, DEVINA |
|---|---|
| Format: | Thesis NonPeerReviewed pdf |
| Bahasa: | eng |
| Terbitan: |
, 2006
|
| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/9148/1/LKN2006-01-Abstrak.pdf http://eprints.binus.ac.id/9148/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=LKN2006-0001 |
Daftar Isi:
- ANALISA KEPUASAN PELANGGAN TERHADAP SERVICE FIRST TEAM LG PADA MEMBER ROYAL CARD MENGGUNAKAN MODEL KANO (STUDI KASUS PADA DEPARTEMEN COSTUMER SERVICE PT. LG ELECTRONIC INDONESIA)