The critical success factors for customer relationship management implementation: A systematic literature review
| Main Authors: | Meyliana, Meyliana, Hidayanto, Achmad Nizar, Budiardjo, Eko K. |
|---|---|
| Format: | Article PeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
Inderscience Enterprises Ltd
, 2016
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| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/35501/1/9.%20The%20critical%20success%20factors%20for%20customer%20relationship.pdf http://eprints.binus.ac.id/35501/ https://www.inderscienceonline.com/doi/abs/10.1504/IJBIS.2016.078904 |