The critical success factors for customer relationship management implementation: A systematic literature review

Main Authors: Meyliana, Meyliana, Hidayanto, Achmad Nizar, Budiardjo, Eko K.
Format: Article PeerReviewed Book
Bahasa: eng
Terbitan: Inderscience Enterprises Ltd , 2016
Subjects:
Online Access: http://eprints.binus.ac.id/35501/1/9.%20The%20critical%20success%20factors%20for%20customer%20relationship.pdf
http://eprints.binus.ac.id/35501/
https://www.inderscienceonline.com/doi/abs/10.1504/IJBIS.2016.078904
ctrlnum 35501
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language eng
format Journal:Article
Journal
PeerReview:PeerReviewed
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Book:Book
Book
author Meyliana, Meyliana
Hidayanto, Achmad Nizar
Budiardjo, Eko K.
title The critical success factors for customer relationship management implementation: A systematic literature review
publisher Inderscience Enterprises Ltd
publishDate 2016
topic CONSUMER RELATIONSHIP MANAGEMENT
url http://eprints.binus.ac.id/35501/1/9.%20The%20critical%20success%20factors%20for%20customer%20relationship.pdf
http://eprints.binus.ac.id/35501/
https://www.inderscienceonline.com/doi/abs/10.1504/IJBIS.2016.078904
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