ANALISIS DAN PERANCANGAN SISTEM PENDUKUNG LAYANAN PELANGGAN BERBASISKAN e-CRM (STUDI KASUS PT. RIMO CATUR LESTARI. Tbk)
| Main Authors: | LING ALIAS YANTI, MUI, KESUMA, KESUMA, WAHANI, LIF, Soegandi, Andreas |
|---|---|
| Format: | Thesis NonPeerReviewed pdf |
| Bahasa: | eng |
| Terbitan: |
, 2003
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| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/24318/1/2003-1-20040-SI%20abstrak.pdf http://eprints.binus.ac.id/24318/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=2003-1-20040-SI |
Daftar Isi:
- ANALISIS DAN PERANCANGAN SISTEM PENDUKUNG LAYANAN PELANGGAN BERBASISKAN e-CRM (STUDI KASUS : PT. RIMO CATUR LESTARI. Tbk) - e-CRM, Layanan Pelanggan,Customer Touching Application