ANALISIS KOMUNIKASI VERBAL PADA BAGIAN CUSTOMER RELATION MANAGEMENT (STUDI KASUS PROGRAM REPEAT ORDER DI PT. MEGA CENTRAL FINANCE)
| Main Authors: | TANTONIA, NOVIA, Cahayani, Ati |
|---|---|
| Format: | Thesis NonPeerReviewed pdf |
| Bahasa: | eng |
| Terbitan: |
, 2012
|
| Online Access: |
http://eprints.binus.ac.id/23402/1/2011-2-00762-MC%20Abstrak001.pdf http://eprints.binus.ac.id/23402/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=2012-2-00762-MC |