KONTRIBUSI KUALITAS LAYANAN TERHADAP KEPUASAN SERTA DAMPAKNYA PADA LOYALITAS PELANGGAN
| Main Authors: | Cecep, Hidayat, Putri, Melinda |
|---|---|
| Format: | Article PeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
Binus University
, 2009
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| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/13343/1/05_Cecep%20Hidayat_setting_ok-ABSTRACT.pdf http://eprints.binus.ac.id/13343/ |