PENGARUH KUALITAS LAYANAN, KEPUASAN PELANGGAN DAN SWITCHING COST TERHADAP LOYALITAS PELANGGAN PADA PT. CALISTA PRIMA SURABAYA
| Main Author: | Bintara , Desta Asmara |
|---|---|
| Format: | Thesis NonPeerReviewed application/pdf |
| Terbitan: |
, 2010
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| Subjects: | |
| Online Access: |
http://eprints.upnjatim.ac.id/621/1/File_1.pdf http://eprints.upnjatim.ac.id/621/2/File_2.pdf http://www.upnjatim.ac.id/ http://eprints.upnjatim.ac.id/621/ |
| Description not available. |