ANALISIS TINGKAT KEPUASAN PASIEN TERHADAP KUALITAS PELAYANAN PUSKESMAS DENGAN METODE CUSTOMER SATISFACTION INDEX (CSI) DAN IMPORTANCE-PERFORMANCE ANALYSIS (IPA) (STUDI KASUS PUSKESMAS KEDAMEAN GRESIK)
Main Author: | GUSTI , BAGUS PRAKASA |
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Format: | Thesis NonPeerReviewed application/pdf |
Terbitan: |
, 2014
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Subjects: | |
Online Access: |
http://eprints.upnjatim.ac.id/6209/1/file1.pdf http://eprints.upnjatim.ac.id/6209/2/file2.pdf http://eprints.upnjatim.ac.id/6209/ |
Description not available. |