ANALISIS TINGKAT KEPUASAN PASIEN TERHADAP KUALITAS PELAYANAN PUSKESMAS DENGAN METODE CUSTOMER SATISFACTION INDEX (CSI) DAN IMPORTANCE-PERFORMANCE ANALYSIS (IPA) (STUDI KASUS PUSKESMAS KEDAMEAN GRESIK)

Main Author: GUSTI , BAGUS PRAKASA
Format: Thesis NonPeerReviewed application/pdf
Terbitan: , 2014
Subjects:
Online Access: http://eprints.upnjatim.ac.id/6209/1/file1.pdf
http://eprints.upnjatim.ac.id/6209/2/file2.pdf
http://eprints.upnjatim.ac.id/6209/
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