PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA TERHADAP LOYALITASPELANGGAN TELKOM SPEEDY AREA SURABAYA SELATAN
| Main Author: | Aric , Atmaja |
|---|---|
| Format: | Thesis NonPeerReviewed application/pdf |
| Terbitan: |
, 2012
|
| Subjects: | |
| Online Access: |
http://eprints.upnjatim.ac.id/5231/1/file1.pdf http://eprints.upnjatim.ac.id/5231/2/file2.pdf http://eprints.upnjatim.ac.id/5231/ |