ANALISA KEPUASAN NASABAH MENGGUNAKAN INDEKS POTENTIAL GAIN CUSTOMER VALUE DENGAN PENDEKATAN METODE ENTROPI
| Main Author: | Iriani, - |
|---|---|
| Format: | Article PeerReviewed application/pdf |
| Terbitan: |
LPPM UPN "Veteran" Jatim
, 2007
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| Subjects: | |
| Online Access: |
http://eprints.upnjatim.ac.id/3237/1/iriani_jpiik_v7_n1_jun_07.pdf http://eprints.upnjatim.ac.id/3237/ |
| Description not available. |