Evaluasi Kepuasan Dan Loyalitas Pelanggan Pada Kedai Kopi Janji Jiwa Menggunakan Metode Importance Performance Analysis (IPA) Dan Customer Satisfaction Index (CSI) (Studi Kasus Pada Kedai Kopi Janji Jiwa di Indonesia)

Main Author: Adi Norberta , Putri
Format: Thesis NonPeerReviewed application/pdf
Terbitan: , 2020
Subjects:
Online Access: http://eprints.upnjatim.ac.id/8131/1/Cover.pdf
http://eprints.upnjatim.ac.id/8131/2/Absrak.pdf
http://eprints.upnjatim.ac.id/8131/3/BAB_1.pdf
http://eprints.upnjatim.ac.id/8131/4/BAB_2.pdf
http://eprints.upnjatim.ac.id/8131/5/Bab_3.pdf
http://eprints.upnjatim.ac.id/8131/6/BAB_4.pdf
http://eprints.upnjatim.ac.id/8131/7/BAB_5.pdf
http://eprints.upnjatim.ac.id/8131/8/daftar_Pustaka.pdf
http://eprints.upnjatim.ac.id/8131/