PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN PADA ESIA CENTER DARMO SURABAYA
| Main Author: | Khoirul , Anam |
|---|---|
| Format: | Thesis NonPeerReviewed application/pdf |
| Terbitan: |
, 2010
|
| Subjects: | |
| Online Access: |
http://eprints.upnjatim.ac.id/235/1/File_1.pdf http://eprints.upnjatim.ac.id/235/2/File_2.pdf http://www.upnjatim.ac.id/ http://eprints.upnjatim.ac.id/235/ |