ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN METODE IMPORTANCE-PERFORMANCE ANALYSIS (IPA) BERDASARKAN DIMENSI SERVICE QUALITY (SERVQUAL)
| Main Author: | Tsaltsa Syahrozad Ubay, NIM. 17106060042 |
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| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2022
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| Subjects: | |
| Online Access: |
https://digilib.uin-suka.ac.id/id/eprint/50390/1/17106060042_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf https://digilib.uin-suka.ac.id/id/eprint/50390/2/17106060042_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf https://digilib.uin-suka.ac.id/id/eprint/50390/ |