ANALISIS KEPUASAN PELANGGAN DENGAN PENDEKATAN SERVICE QUALITY (SERVQUAL) Studi pada Bank BRI Cabang Yogyakarta-Cik Di Tiro
| Main Authors: | , Yuli Ristina, , Dr. Fahmy Radhi, MBA. |
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| Format: | Thesis NonPeerReviewed |
| Terbitan: |
[Yogyakarta] : Universitas Gadjah Mada
, 2013
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| Subjects: | |
| Online Access: |
https://repository.ugm.ac.id/125510/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=65679 |