Pengaruh 4C(Customer Solution, Cost, Communication, Convenience) terhadap loyalitas pelanggan melalui kepuasan konsumen mahasiswa UKWMS pada warnet Legoz di kelurahan Keputran Surabaya

Main Author: Parera, Gregorius A.
Format: Thesis NonPeerReviewed Book
Bahasa: eng
Terbitan: , 2011
Subjects:
Online Access: http://repository.wima.ac.id/2336/1/Abstrak.pdf
http://repository.wima.ac.id/2336/2/Bab%201.pdf
http://repository.wima.ac.id/2336/3/Bab%202.pdf
http://repository.wima.ac.id/2336/4/Bab%203.pdf
http://repository.wima.ac.id/2336/5/Bab%204.pdf
http://repository.wima.ac.id/2336/6/Bab%205.pdf
http://repository.wima.ac.id/2336/7/Lampiran.pdf
http://repository.wima.ac.id/2336/