Pengaruh 4C(Customer Solution, Cost, Communication, Convenience) terhadap loyalitas pelanggan melalui kepuasan konsumen mahasiswa UKWMS pada warnet Legoz di kelurahan Keputran Surabaya
| Main Author: | Parera, Gregorius A. |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2011
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| Subjects: | |
| Online Access: |
http://repository.wima.ac.id/2336/1/Abstrak.pdf http://repository.wima.ac.id/2336/2/Bab%201.pdf http://repository.wima.ac.id/2336/3/Bab%202.pdf http://repository.wima.ac.id/2336/4/Bab%203.pdf http://repository.wima.ac.id/2336/5/Bab%204.pdf http://repository.wima.ac.id/2336/6/Bab%205.pdf http://repository.wima.ac.id/2336/7/Lampiran.pdf http://repository.wima.ac.id/2336/ |