Lihat Juga

• Pengaruh perceived service quality, perceived service environment, dan positive surprise terhadap re-purchase intentions melalui emotional satisfaction dan product perception pada Victoria's Secret Tunjungan Plaza Surabaya
  oleh: Imelda, .
  Terbitan: (2018)
• Analisa pengaruh product quality, service quality, price, situational factors, dan personal factors terhadap kepuasan pelanggan pada Restoran 'X' di Tunjungan Plaza Surabaya
  oleh: DITA YULIANI SANGKAI, et al.
  Terbitan: (2010)
• PENGARUH PERCEIVED WAITING TIME DAN SATISFACTION WITH WAITING ENVIRONMENT TERHADAP SERVICE SATISFACTION DI RESTORAN X SURABAYA
  oleh: Redjo, Olivia, et al.
  Terbitan: (2015)
• Analisis pengaruh service environments terhadap customer emotions, customer satisfaction dan behavioral intentions : studi kasus: pelanggan Klinik Perawatan Natasha Skin Care di Jabodetabek = The analysis of service environments influence to customer emotions, customer satisfaction and behavioral intentions : case study: customers of Natasha Skin Care Clinics in Jabodetabek
  Terbitan: (2013)
• Analisis pengaruh kualitas dan perceived value terhadap kepuasan pelanggan dan dampaknya terhadap minat perilaku: studi kasus unit rawat jalan rumah sakit swasta di Jakarta = Analysis the influences of perceived service quality and perceived value toward customer satisfaction and its impact on behavioral intention: a case study of private hospitals in Jakarta
  Terbitan: (2012)