Faktor-faktor yang mempengaruhi pelaksanaan strategi pelayanan pelanggan: studi kasus di British Telecommunications PLC
| Main Authors: | Daniel Tofani, author, Add author: Sudarsono Hardjosoekarto, examiner, Add author: Azhar Kasim, supervisor, Add author: Martani Huseini, supervisor, Add author: Saragih, Ferdinand Dehoutman, examiner |
|---|---|
| Format: | Masters Bachelors |
| Terbitan: |
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia
, 1995
|
| Subjects: | |
| Online Access: |
http://lontar.ui.ac.id/detail?id=81421 |
| Description not available. |