Analisis dampak pemasaran relasional terhadap loyalitas pelanggan dalam perspektif nasabah: studi kasus Bank Mandiri Cabang Bintaro Jaya = Analysis the impact of relationship marketing on customer loyalty in customer perspective: case study Bank Mandiri Bintaro Jaya branch
Main Author: | Bayu Auguste Bartholdi, author |
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Format: | Bachelors |
Terbitan: |
Fakultas Ekonomi dan Bisnis Universitas Indonesia
, 2012
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Subjects: | |
Online Access: |
http://lib.ui.ac.id/file?file=digital/20355091-S-Bayu Auguste Bartholdi.pdf |