Faktor-faktor penentu Customer Experience dan pengaruhnya terhadap Customer Experience Satisfaction dan Customer Emotion Satisfaction dikaitkan dengan Relationship Quality dan Customer Loyalty di industri perbankan = Determinants of Customer Experience and its influence on Customer Experience Satisfaction and Customer Emotion Satisfaction associated with Relationship Quality and Customer Loyalty in the banking industry / M Farid Nuranshory

Main Author: M Farid Nuranshory, author
Format: Masters Bachelors
Terbitan: Fakultas Ekonomi dan Bisnis Universitas Indonesia , 2013
Subjects:
Online Access: http://lib.ui.ac.id/file?file=digital/20329904-T-M Farid Nuranshory.pdf

Internet

http://lib.ui.ac.id/file?file=digital/20329904-T-M Farid Nuranshory.pdf

Lokasi

Koleksi Repository Skripsi (open) Universitas Indonesia
Gedung Perpustakaan Universitas Indonesia
Institusi Universitas Indonesia
Kota KOTA DEPOK
Provinsi JAWA BARAT
Kontak Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini.