Pengukuran kualitas pelayanan industri jasa penyewaan menara Telekomunukasi dengan menggunakan metode SERVQUAL dan quality funtion deployment = Measurement of service quality in telecommunication tower provider industry by using SERVQUAL method and quality function deployment
Format: | Bachelors |
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Terbitan: |
[Fakultas Teknik Universitas Indonesia, ]
, 2008
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Subjects: | |
Online Access: |
http://lib.ui.ac.id/file?file=digital/2016-8/20249909-S50322-Fony Carolina.pdf |
Description not available. |