Service management mewujudkan layanan prima

Format: Book
Bahasa: ind
Terbitan: Yogyakarta : Penerbit Andi , 2017.
Edition: Edisi 3
Subjects:
Physical Description: xvi, 388 halaman : ilustrasi ; 23 cm
Bibliography: Bibliografi : halaman 373-386
ISBN: 9789792967197