Pengembangan model integrasi kansei engineering dan customer relationship management untuk industri jasa
Main Author: | Markus Hartono (-) |
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Corporate Authors: | Universitas Surabaya. Fakultas Teknik (-) |
Other Authors: | Rosita Meitha Surjani (-) |
Format: | Book |
Bahasa: | ind |
Terbitan: |
, 2013
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Subjects: |