Pengaruh kepuasan nasabah dan kualitas resional terhadap loyalitas nasabah internet bsnking ( kasus nasabah internet banking klikBCA )

Main Author: Pupita, Maya (-)
Corporate Authors: Indonesia. Departemen Koperasi. Inspektorat Jenderal (-)
Format: Book
Bahasa: ind
Edition: 2004
Item Description: Tesis ( Magister ) Univertsitas Indonesia, 2004
Physical Description: xii, 171 lemabar. ; 28 cm
Bibliography: Bibliografi : Lembar. 113 - 117