Pengaruh kepuasan nasabah dan kualitas resional terhadap loyalitas nasabah internet bsnking ( kasus nasabah internet banking klikBCA )
Main Author: | Pupita, Maya (-) |
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Corporate Authors: | Indonesia. Departemen Koperasi. Inspektorat Jenderal (-) |
Format: | Book |
Bahasa: | ind |
Edition: | 2004 |
Item Description: |
Tesis ( Magister ) Univertsitas Indonesia, 2004 |
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Physical Description: |
xii, 171 lemabar. ; 28 cm |
Bibliography: |
Bibliografi : Lembar. 113 - 117 |