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CALL CENTER: ALTERNATIF OPTIMALISASI LAYANAN LAYANAN BISNIS
Proceeding PeerReviewed Book
oleh Elidjen, Elidjen
Terbitan: 2006
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.24963
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Influence of Store Atmosphere, Store Location, And Merchandise Assortment of Matahari Department Stores in Jakarta Towards Customer Loyalty And Their Implication on Visitor's Purch...
Proceeding PeerReviewed Book
oleh Idris, Gautama So, Engkos, Achmad Kuncoro, SANTIANA, MEILA
Terbitan: 2008
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.25048
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The Influence of Electronic Job Service Quality and Trust of Online Job Seeker Effect To Online Job Seeker Satisfaction, A Case Study at JobBitCom.com
Proceeding PeerReviewed Book
oleh Idris, Gautama So, HAJAR, SITI
Terbitan: 2009
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.25053
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Korelasi Antara Kualitas Portal DetikPORTAL dengan Kepuasan Member PT. AMS
Article PeerReviewed Book
oleh Yanti, Yanti
Terbitan: Binus University, 2008
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.25809
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Analysis on the Influence of Service Quality and Product Quality to Costumer Satisfaction and Its Impact Towards Brand Image of " KD " Fried Chicken Restaurant
Proceeding PeerReviewed Book
oleh Gautama So, Idris, PUTRA, ERIC, Ismail, Ishak
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.27131
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Analisis Tingkat Kepuasan Pelanggan [Studi Kasus pada PT Manunggal Karya Tirta]
Article PeerReviewed Book
oleh Hidayat., Cecep, Rusli, Rusli
Terbitan: Sekola Tinggi Manajemen LABORA, 2008
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.29462
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Determining Level of Customer Satisfaction for Priority Repair Company Performance
Proceeding PeerReviewed Book
oleh Hidayat, Cecep, Hartono , Budi
Terbitan: 2010
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.29472
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Level Analysis of Customer Satisfaction (Case study in Hawaian Vegetarian Resturant of Muara Karang)
Proceeding PeerReviewed Book
oleh Hidayat, Cecep, MESAEL, MESAEL
Terbitan: 2008
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.29473
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Analisis Faktor-Faktor yang Mempengaruhi Kepuasan Pelanggan dan Loyalitas PT Indah Kiat Pulp & Paper Tbk Tangerang
Thesis NonPeerReviewed
oleh EDRIANSYAH MACHMUD, FIRMAN
Terbitan: 2014
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.29701
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Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan dan Loyalitas Pelanggan Restaurant Kemang 99
Thesis NonPeerReviewed
oleh ANY SEPDIANA, PAULINE
Terbitan: 2014
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.29760
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ANALISIS KEPUASAN KONSUMEN ATAS KUALITAS PELAYANAN PRODUK WESEL ELEKTRONIK (STUDI KASUS : KONSUMEN PT. POS INDONESIA (PERSERO) CAB. JAKARTA SELATAN)
Thesis NonPeerReviewed pdf
oleh MARETY DWI PUTRI, MUTIARA, NINGRUM, ADHITYA
Terbitan: 2007
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.1809
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ANALISIS TERHADAP ATRIBUT-ATRIBUT KEPUASAN PELANGGAN DAVE GALLERY
Thesis NonPeerReviewed pdf
oleh LAKMUDIN, HARI
Terbitan: 2007
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.1822
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ANALISIS KEPUASAN PELANGGAN TERHADAP KUALITAS PELAYANAN PERCETAKAN CV. SENITA
Thesis NonPeerReviewed pdf
oleh FEBRIANTI, LYDIA
Terbitan: 2007
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.1825
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STRUCTURAL EQUATION MODELING : ANALISIS HUBUNGAN PENGEMBANGAN PRODUK DENGAN KEPUASAN PELANGGAN PT. CREATIVE SARANA KREASINDO (STUDI KASUS PADA MAJALAH BEHIND THE SCREEN)
Thesis NonPeerReviewed pdf
oleh TOGAR ZAKARIA, JOSEPH
Terbitan: 2007
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.1832
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ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN METODE SERVQUAL DAN MODEL KANO'S YANG DIINTEGRASIKAN DENGAN QUALITY FUNCTION DEPLOYMENT (QFD) PADA PT. HERO SUPE...
Thesis NonPeerReviewed pdf
oleh KARTIKA, YENNY
Terbitan: 2007
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.1933
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KORELASI ANTARA KUALITAS INFORMASI DELVIS DENGAN KEPUASAN USER PADA PT. CITRA VAN TITIPAN KILAT
Thesis NonPeerReviewed pdf
oleh SARI, KARTIKA, NGADIMAN, LILY, YENLIE, YENLIE
Terbitan: 2008
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.2144
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PENGARUH PENGETAHUAN KONSUMEN DAN KLASIFIKASI SITUASIONAL TERHADAP KEPUTUSAN MENONTON FILM DI BLITZ (SURVEI PADA KONSUMEN BLITZ MEGAPLEX GRAND INDONESIA)
Thesis NonPeerReviewed pdf
oleh ANINDITA, TARA
Terbitan: 2008
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.2196
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ANALISIS KEPUASAN KONSUMEN TERHADAP PENGGUNAAN LAYANAN SMS BANKING PADA PT. BANK NEGARA INDONESIA, TBK
Thesis NonPeerReviewed pdf
oleh HAMZAH, AMIR
Terbitan: 2008
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.2210
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TINGKAT KEPUASAN MAHASISWA UNIVERSITAS BINA NUSANTARA TERHADAP PENGISIAN KRS SECARA ON-LINE MELALUI INTERNET
Thesis NonPeerReviewed Book
oleh SUYANTO, SUYANTO, ANTONI, FRANSISKUS
Terbitan: 2001
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.7154
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PENGARUH KEPUASAN KONSUMEN TERHADAP MEDIA BERITA ONLINE DI INDONESIA (STUDI KASUS : MAHASISWA UNIVERSITAS BINA NUSANTARA)
Thesis NonPeerReviewed Book
oleh CHANDRA, INGE, GUNAWAN, RONNY, TJUN DJUNAIDI, TJUN
Terbitan: 2001
Institusi: Universitas Bina Nusantara
Gedung: Binus University Library and Knowledge Center
Lokasi Repository IOS Number
JAKARTA BARATBinus University e-Thesis RepositoryIOS3176.7194
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Topik: CuSTOMER SATISFACTION
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122 Library University 122
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123 Universitas Bina Nusantara
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123 Binus University e-Thesis Repository 1 The Winners
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122 PeerReview NonPeerReviewed 107 PeerReviewed 15 93 Thesis Thesis 93 71 Book Book 71 more ... 59 Other Pdf 44 Other 14 - 1 Info 1 16 Journal 1 File Application/pdf 1 less ...
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CuSTOMER SATISFACTION 8 CUSTOMER LOYALTY 4 SERVICE QUALITY 3 CUSTOMER PERCEPTION 3 DIGITAL MEDIA 1 - more ... 1 ASSET MANAGEMENT 1 CUSTOMER RELATIONS -- MANAGEMENT 1 CUSTOMER SERVICES 1 INFORMATION SYSTEMS 1 INTEGRATED library systems (Computer systems) 1 JOB VACANCIES 1 ONLINE SOCIAL NETWORKING 1 USER SATISFACTION 1 consumer loyalty 1 consumer satisfaction 1 service quality less ...
Pengarang
6 Furinto, Asnan 4 Sanny, Lim 3 Heriyati, Pantri 3 Hidayat, Cecep 3 Tamara, Dewi 2 CANDRA, SEVENPRI more ... 2 Garda Muchardie, Brian 2 Idris, Gautama So 1 ADRIANTO, WISNU 1 AGUS SALIM, HARTONO 1 AIDA MURNI, TETI 1 ANGGARA, WILLY 1 ANGGRAINI TEJALESMANA, DEWI 1 ANINDITA TUTUKO, TARISA 1 ANINDITA, TARA 1 ANTONI, FRANSISKUS 1 ANY SEPDIANA, PAULINE 1 APRILIANA, ENDRA 1 ARFANSYAH, ARFANSYAH 1 ARIANI SUSILO, OLIVIA 1 ARIFIANTO, TEGUH 1 ARY KURNIAWATY, DYAH 1 ASIAN, OLIVIA 1 ASTARI, HANNY 1 AYUDIA PUTRI GUNTORO, LAURA 1 B, Widarman 1 BUDI, BUDI 1 BUDIYANTI, SYLVIA 1 CAHYADI GUNAWAN, YOHANES 1 CAPRI, YANSEN 1 CHAIRUMAN, DESY 1 CHANDRA, ALEXIUS 1 CHANDRA, INGE 1 CHANDRA, SANNY 1 CHRISTIANTI, LENNY 1 CHRISTY, CHRISTY 1 DARMAWAN, DARMAWAN 1 DAVID, DAVID 1 DEMANTO, DEMANTO 1 DIANA, DIANA 1 DONNY SOELAIMAN, TEN 1 EDRIANSYAH MACHMUD, FIRMAN 1 ELIANA SITORUS, DESSY 1 ERWIN, ERWIN 1 ERWINNA, ERWINNA 1 Elidjen, Elidjen 1 Engkos, Achmad Kuncoro 1 FANG, FEN 1 FEBRIANTI, LYDIA 1 FRANCIS, FRANCIS less ...
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3 Engineer's Publication House 3 Univ. Bina Nusantara 3 Universiti Putra Malaysia Press 2 Binus University 2 Growing Science 2 Growing Scince more ... 1 Bina Nusantara University 1 IAEME Publication 1 IAEME Publications 1 IOP Publishing 1 Institute of Physics Publishing 1 Science, Engineering, Technology and Management 1 Sekola Tinggi Manajemen LABORA 1 Universitas Ichsan Gorontalo less ...

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