2 Universitas Indonesia

2 Repository Disertasi (Membership) Universitas Indonesia 2 Repository Disertasi (Open) Universitas Indonesia 2 Repository Skripsi (Membership) Universitas Indonesia 2 Repository Skripsi (open) Universitas Indonesia 2 Repository Tugas Akhir Universitas Indonesia 2 contoh Repository Tesis (Open) Universitas Indonesia

2 Thesis Bachelors 2 Masters 1

Consumer complaints 1 Grievance procedures

Hananto Sigit, examiner 1 I Gusti Ngurah Agung, examiner 1 Teddy Pawitra, supervisor 1 1 Leokadia Retno Adriani, author 1 Yandi Nugraha, author

1 2001 1 2012

1 Fakultas Ekonomi dan Bisnis Universitas Indonesia