Performance Evaluation of Public Services: A Development of Public Services Quality Measurement and Customer Satisfaction Model on Three Cities in Java
Main Authors: | Gita Gayatri; Department of Management, Faculty of Economics and Business, Universitas Indonesia, Rifelly Dewi Astuti; Department of Management, Faculty of Economics and Business, Universitas Indonesia, Fanny Martdianty; Department of Management, Faculty of Economics and Business, Universitas Indonesia, Sri Daryanti; Department of Management, Faculty of Economics and Business, Universitas Indonesia |
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Format: | Article application/pdf eJournal |
Bahasa: | eng |
Terbitan: |
Management Research Center, Department of Management, Faculty of Economics and Business, U
, 2013
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Online Access: |
http://journal.ui.ac.id/index.php/amj/article/view/1985 |
Internet
http://journal.ui.ac.id/index.php/amj/article/view/1985Lokasi
Koleksi | Asean Marketing Journal |
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Gedung | Perpustakaan Universitas Indonesia |
Institusi | Universitas Indonesia |
Kota | KOTA DEPOK |
Provinsi | JAWA BARAT |
Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |