Performance Evaluation of Public Services: A Development of Public Services Quality Measurement and Customer Satisfaction Model on Three Cities in Java

Main Authors: Gita Gayatri; Department of Management, Faculty of Economics and Business, Universitas Indonesia, Rifelly Dewi Astuti; Department of Management, Faculty of Economics and Business, Universitas Indonesia, Fanny Martdianty; Department of Management, Faculty of Economics and Business, Universitas Indonesia, Sri Daryanti; Department of Management, Faculty of Economics and Business, Universitas Indonesia
Format: Article application/pdf eJournal
Bahasa: eng
Terbitan: Management Research Center, Department of Management, Faculty of Economics and Business, U , 2013
Online Access: http://journal.ui.ac.id/index.php/amj/article/view/1985

Internet

http://journal.ui.ac.id/index.php/amj/article/view/1985

Lokasi

Koleksi Asean Marketing Journal
Gedung Perpustakaan Universitas Indonesia
Institusi Universitas Indonesia
Kota KOTA DEPOK
Provinsi JAWA BARAT
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