PEMETAAN PENAGIHAN LAYANAN ASTINET PADA SEKOLAH DAN UNIVERSITAS (STUDI KASUS PT TELKOM WITEL PALEMBANG)
Daftar Isi:
- Advances in computer-based information technology today has been exploited by humans in various aspects of life such as information search, decision making, making assessment choices, communication, and so forth. Mapping is a small part of a geographic information system that captures, stores, analyzes, and displays geographic information. PT. Telekomunikasi Indonesia is one of the growing communication service providers in Indonesia. In its service, PT Telekomunikasi Indonesia does not have a corporate customer mapping and reminder system in its billing service. Mapping has several advantages that can increase the company's profit as able to see the development of services in the form of visual so it can be a consideration for companies in decision making. By using the Waterfall method, it is possible to build the system regularly. The advantages of the system created have features including customer mapping, reminder billing for customers, as well as complaints and responses forums. The system generated in this research is a website-based system to map customers and create a reminder for customers that facilitate the PT Telekomunikasi Indonesia in mapping customers and remind customers about the payment schedule bill.