EFEKTIVITAS KOMUNIKASI INTERPERSONAL KARYAWAN PT PERTAMINA (PERSERO) MARKETING OPERATION REGION II SUMBAGSEL
Daftar Isi:
- ABSTRACT The Effectiveness of Interpersonal Communication Employees of PT Pertamina (Persero) Marketing Operation Region II of Sumbagsel, this study was conducted to find out how effective the effectiveness of interpersonal communication is. This research was conducted to measure how effective employee interpersonal communication. The method used in this research is quantitative method. This research was conducted with a sample of 65 respondents, namely employees of PT Pertamina (Persero) Marketing Operation Region II Sumbagsel. The collection of data in this study using questionnaires, observations, and study documentation. Based on the results of the analysis of the research that has been carried out, it was found that from the five dimensions used in this study are openness, positive attitude, empathy, supportive attitude, the average equality score obtained is 265 with an average percentage of 79, 82% and included in the good category. Thus based on the average results of each of these dimensions it is concluded that the Interpersonal Communication of PT Pertamina (Persero) Marketing Operation Region II Sumbagsel is Effective.