Role Stressors, Burnout, and Lecturer Performance: An Empirical Evidence From Indonesia

Main Author: Lina, Lina
Format: Proceeding PeerReviewed Book
Bahasa: eng
Terbitan: , 2017
Subjects:
Online Access: http://repository.uph.edu/2880/1/B4.5_GAMAICEB_2017.pdf
http://repository.uph.edu/2880/2/B4.5_Peer%20Review%20Result.pdf
http://repository.uph.edu/2880/3/B4.5_Similarity_test%20result.pdf
http://repository.uph.edu/2880/4/B2.5_Publication%20Agreement.pdf
http://repository.uph.edu/2880/
Daftar Isi:
  • This study aims to provide empirical evidence about the negative influence of role stressors on lecturer performance. Role stressors consist of role conflict, role ambiguity, and role overload. Besides testing the direct influence, this study also examining the indirect influence of role stressors on lecturer performance through mediation of burnout. The focus of this research is on educational industry. The research data is the primary data that obtained through the distribution of questionnaires to the respondents. Selected respondents were full time lecturers who work at private universities in West Jakarta, Indonesia. The selection of respondents was based on a number of previous studies that found burnout was typical problem of professions that are related to interpersonal communication or people who work as professional such as lecturers. Lecturers' burnout can affect their job performance by decreasing the quality of teaching. Hypotheses testing in this research uses path analysis. This study revealed the following results. First, role conflict has no influence on lecturer performance. Role conflicts arise when lecturers feel that the new tasks that have been given to them are not compatible with their daily main role. Based on existing results, role conflict has no direct influence on lecturer performance. It means additional new tasks such as become conference chairman and supervising competition team do not affect their performance. Second, role conflict has negative influence on lecturer performance through burnout mediation. Continuous new additional task as a form of role conflict will arise burnout and will ultimately has an impact on performance. Third, role ambiguity directly has negative influence on lecturer performance. Role ambiguity causes inconvenience in performing the given task so that the result of work becomes not optimal. The higher unclear role, the lower lecturer performance. Fourth, role ambiguity has negative influence on lecturer performance through mediation of burnout. Unclear role will be confusing to the lecturer and will cause burnout which at the end will create lower lecturer performance. Fifth, the direct negative effect of role overload on lecturer performance has been proven. The higher the role overload, the lower the performance. Under lack of resources condition such as lack of time with so much work to do will make a person finish the tasks in careless way. They will ignore the quality of their performance. Sixth, this research proved that role overload has negative influence on managerial performance through burnout mediation. Pressure of too many works to be done or too little time to do so many tasks will cause burnout which at the end will cause lower performance.