Strategi Mengatasi Common Measures Bias dalam Balanced Scorecard

Main Authors: Faradiza, Sekar Akrom, Nurmalia, Vera Desy
Format: Article info application/pdf Journal
Bahasa: eng
Terbitan: Telaah Bisnis , 2016
Subjects:
Online Access: http://journal.stimykpn.ac.id/index.php/tb/article/view/8
http://journal.stimykpn.ac.id/index.php/tb/article/view/8/7
ctrlnum article-8
fullrecord <?xml version="1.0"?> <dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title lang="en-US">Strategi Mengatasi Common Measures Bias dalam Balanced Scorecard</title><creator>Faradiza, Sekar Akrom</creator><creator>Nurmalia, Vera Desy</creator><subject lang="en-US">common measures bias, dissaggregated, management communication, compensation allocation</subject><description lang="en-US">AbstractBalanced Scorecard (BSC) is a comprehensive performance measurement. BSC is not only used financial indicators but also non financial indicators there are customer, internal process business and learning and growth perspective. By using BSC, evaluators have common and unique measures. When evaluate manager performance, evaluator tends to only use common measures and ignore unique measures. This is called common measures bias. This study aims to investigate whether dissaggregated and aggregated BSC and management communication can overcome common measures bias and intent to BSC approach. This study also will evaluate whether these approach will affect evaluator decision when allocated compensation. We conduct 2x2x2 experiment of undergraduate accounting students. Participant act as a senior manager and evaluate the performance of two divisions and then allocated the bonus. ANOVA repeated measurement are used to conduct hypothesis test. The results showed that dissaggregated BSC and management communication could not overcome common measures bias but effected &#xA0;management decision when allocated compensation.</description><publisher lang="en-US">Telaah Bisnis</publisher><contributor lang="en-US"/><date>2016-06-27</date><type>Journal:Article</type><type>Other:info:eu-repo/semantics/publishedVersion</type><type>Journal:Article</type><type>File:application/pdf</type><identifier>http://journal.stimykpn.ac.id/index.php/tb/article/view/8</identifier><source lang="en-US">Telaah Bisnis; Vol 15, No 1 (2014): Juli 2014</source><source>1411-6375</source><language>eng</language><relation>http://journal.stimykpn.ac.id/index.php/tb/article/view/8/7</relation><rights lang="en-US">Copyright (c) 2016 Telaah Bisnis</rights><recordID>article-8</recordID></dc>
language eng
format Journal:Article
Journal
Other:info:eu-repo/semantics/publishedVersion
Other
File:application/pdf
File
Journal:Journal
author Faradiza, Sekar Akrom
Nurmalia, Vera Desy
title Strategi Mengatasi Common Measures Bias dalam Balanced Scorecard
publisher Telaah Bisnis
publishDate 2016
topic common measures bias
dissaggregated
management communication
compensation allocation
url http://journal.stimykpn.ac.id/index.php/tb/article/view/8
http://journal.stimykpn.ac.id/index.php/tb/article/view/8/7
contents AbstractBalanced Scorecard (BSC) is a comprehensive performance measurement. BSC is not only used financial indicators but also non financial indicators there are customer, internal process business and learning and growth perspective. By using BSC, evaluators have common and unique measures. When evaluate manager performance, evaluator tends to only use common measures and ignore unique measures. This is called common measures bias. This study aims to investigate whether dissaggregated and aggregated BSC and management communication can overcome common measures bias and intent to BSC approach. This study also will evaluate whether these approach will affect evaluator decision when allocated compensation. We conduct 2x2x2 experiment of undergraduate accounting students. Participant act as a senior manager and evaluate the performance of two divisions and then allocated the bonus. ANOVA repeated measurement are used to conduct hypothesis test. The results showed that dissaggregated BSC and management communication could not overcome common measures bias but effected management decision when allocated compensation.
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