PENERAPAN STANDAR OPERASIONAL PROSEDUR SMART SOLUTION CUSTOMER SERVICE DALAM MENINGKATKAN PELAYANAN NASABAH (Pada Aktivitas Customer Service Bank BCA KCP Ancol)

Main Author: IKAWATI, IKAWATI
Format: Thesis NonPeerReviewed Book
Bahasa: ind
Terbitan: , 2020
Subjects:
Online Access: http://repository.mercubuana.ac.id/54493/1/1.%20JUDUL.pdf
http://repository.mercubuana.ac.id/54493/2/4.%20ABSTRAK.pdf
http://repository.mercubuana.ac.id/54493/3/2.%20SURAT%20PERNYATAAN.pdf
http://repository.mercubuana.ac.id/54493/4/3.%20LEMBAR%20PENGESAHAN.pdf
http://repository.mercubuana.ac.id/54493/5/5.%20KATA%20PENGANTAR.pdf
http://repository.mercubuana.ac.id/54493/6/6.%20DAFTAR%20ISI.pdf
http://repository.mercubuana.ac.id/54493/7/7.%20DAFTAR%20TABEL.pdf
http://repository.mercubuana.ac.id/54493/8/8.%20DAFTAR%20GAMBAR.pdf
http://repository.mercubuana.ac.id/54493/9/9.%20BAB%20I.pdf
http://repository.mercubuana.ac.id/54493/10/10.%20BAB%20II.pdf
http://repository.mercubuana.ac.id/54493/11/11.%20BAB%20III.pdf
http://repository.mercubuana.ac.id/54493/12/12.%20BAB%20IV.pdf
http://repository.mercubuana.ac.id/54493/15/13.%20BAB%20V.pdf
http://repository.mercubuana.ac.id/54493/13/14.%20DAFTAR%20PUSTAKA.pdf
http://repository.mercubuana.ac.id/54493/14/15.%20LAMPIRAN.pdf
http://repository.mercubuana.ac.id/54493/