PENGARUH KOMITMEN ORGANISASI DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN PT. INDOMARCO PRISMATAMA
Daftar Isi:
- This study aimed to analyze the effect of organizational commitment and job satisfaction to the organizational citizenship behavior. The sample was collected directly from respondents by giving questionnaires, applying cluster sampling method. This model was tested using sample of 127 employees from 6 departments in PT. Indomarco Prismatama Kemayoran. The result of this study showed that both organizational commitment and job satisfaction positively affected organizational citizenship behavior. Organizational commitment variable had positive and significant effect commited to the organizational citizenship behavior with R2 value of 0,271. And job satisfaction variable had positive and significant effect to the organizational citizenship behavior but only 0,092. From this study were obtained R2 value of 0,276, meaning that 27,6% of OCB variable could be explained by independent variable. The remaining 72,4% is explained by other variables outside the equation. Keyword: organizational commitment, job satisfaction, organizational citizenship behavior Penelitian ini bertujuan untuk menganalisis pengaruh komitmen organisasi dan kepuasan kerja terhadap organizational citizenship behavior. Sampel dikumpulkan langsung dari responden dengan memberikan kuesioner dan menggunakan metode cluster sampling. Model ini diuji menggunakan sampel sebanyak 127 karyawan dari 6 departemen di PT. Indomarco Prismatama Kemayoran. Hasil penelitian ini menunjukkan bahwa komitmen organisasi dan kepuasan kerja berpengaruh positif terhadap organizational citizenship behavior. Variabel komitmen organisasi memiliki pengaruh positif dan signifikan terhadap organizational citizenship behavior dengan nilai R2 sebesar 0,271. Sedangkan variabel kepuasan kerja memiliki pengaruh signifikan terhadap organizational citizenship behavior namun hanya sebesar 0,092. Dari penelitian ini diperoleh nilai R2 sebesar 0,276, yang berarti bahwa variabel independen mempengaruhi organizational citizenship behavior sebesar 27,6% dan sisanya sebesar 72,4% dipengaruhi oleh faktor-faktor lain di luar penelitian ini. Kata Kunci: komitmen organisasi, kepuasan kerja, organizational citizenship behavior