PENERAPAN SISTEM MANAJEMEN MUTU ISO 9001:2015 TERHADAP EFEKTIVITAS KEGIATAN OPERASIONAL (Studi Kasus Pada PT. Tesco Indonesia di Tangsel)
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46210 |
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<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><relation>http://repository.mercubuana.ac.id/46210/</relation><title>PENERAPAN SISTEM MANAJEMEN MUTU ISO 9001:2015 TERHADAP EFEKTIVITAS KEGIATAN OPERASIONAL (Studi Kasus Pada PT. Tesco Indonesia di Tangsel)</title><creator>AXNER, DONY</creator><subject>406 Organizations and management/Organisasi dan Manajemen</subject><subject>651.8 Computer Application for Office Management/Aplikasi Komputer untuk Manajemen Perkantoran</subject><subject>658.1 Organizations/Manajemen Organisasi</subject><subject>658.2 Plant Management/Manajemen Pabrik</subject><subject>658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM</subject><subject>658.5 Management of Production/Manajemen Produksi</subject><subject>658.6 Quality Management/Manajemen Kualitas</subject><subject>658.8 Marketing, Management of Distribution/Marketing, Manajemen Distribusi</subject><subject>658.9 Construction Management/Manajemen Konstruksi</subject><description>This research aims to know how much the application of quality
management system ISO 9001: 2015 to effectiveness of operational activities at PT.
Tesco Indonesia. The effectiveness of operational activities can be seen from the
equipment and maintenance paperwork, time management, and efficiency cost with
high quality standard. This research is an observation research and interviewing
process carried out at PT. Tesco Indonesia in March 2017. This research using
non-probability sample with purposive technique it is the technique of determine
the sample with certain consideration, with the characteristic number of annual
jobs in 2015 – 2016 as the previous record as the guide line for the future. The
result of research shows that application of quality management system ISO
9001:2015 showing strong influence in creating the proper plan and documented
paperwork with cost efficiency.
Keyword: Quality Management, ISO 9001:2015, Operational Effectivity

Penelitian ini bertujuan untuk mengetahui seberapa besar penerapan sistem
manajemen mutu ISO 9001: 2015 terhadap efektifitas kegiatan operasional pada
PT. Tesco Indonesia. Efektifitas kegiatan operasional dapat dilihat dari
dokumentasi perawatan alat, time management nya, serta efisiensi biaya dengan
kualitas tinggi. Penelitian ini merupakan penelitian observasi dan wawancara yang
dilakukan di PT. Tesco Indonesia pada bulan September 2017. Besarnya sampel
dalam penelitian ini adalah sampel non probabilitas dengan teknik purposive
sampling yaitu teknik penentuan sampel dengan pertimbangan tertentu, dengan
karakteristik pekerjaan dalam 1 tahun 2015 – 2016 sebagai kegiatan yang berlalu
yang akan menjadi panduan yang akan datang. Hasil penelitian menunjukkan
bahwa penerapan Sistem Manajemen Mutu ISO 9001:2015 berpengaruh kuat dalam
melakukan perencanaan yang matang, terdokumentasi serta dengan biaya yang
efisien.
Kata kunci: Manajemen Mutu, ISO 9001:2015, Efektifitas Operasional.</description><date>2018-12-20</date><type>Thesis:Thesis</type><type>PeerReview:NonPeerReviewed</type><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/1/1.%20Halaman%20Judul%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/2/4.%20Abstrak%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/3/2.%20Surat%20Pernyataan%20Karya%20Sendiri%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/4/3.%20Lembar%20Pengesahan%20Skripsi%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/5/5.%20Kata%20Pengantar%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/6/6.%20Daftar%20Isi%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/7/7.%20Daftar%20Tabel%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/8/8.%20Daftar%20Gambar%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/9/9.%20Daftar%20Lampiran%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/10/10.%20BAB%20I%20Pendahuluan%20Skripsi%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/11/11.%20BAB%20II%20Pustaka%20Skripsi%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/12/12.%20BAB%20III%20Metode%20Penelitian%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/13/13.%20BAB%20IV%20Hasil%20dan%20Pembahasan%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/14/14.%20BAB%20V%20Simpulan%20dan%20Saran%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/15/15.%20Daftar%20Pustaka%20DA.pdf</identifier><type>Book:Book</type><language>ind</language><identifier>http://repository.mercubuana.ac.id/46210/16/16.%20Lampiran.pdf</identifier><identifier> AXNER, DONY (2018) PENERAPAN SISTEM MANAJEMEN MUTU ISO 9001:2015 TERHADAP EFEKTIVITAS KEGIATAN OPERASIONAL (Studi Kasus Pada PT. Tesco Indonesia di Tangsel). S1 thesis, Universitas Mercu Buana Jakarta. </identifier><recordID>46210</recordID></dc>
|
| language |
ind |
| format |
Thesis:Thesis Thesis PeerReview:NonPeerReviewed PeerReview Book:Book Book |
| author |
AXNER, DONY |
| title |
PENERAPAN SISTEM MANAJEMEN MUTU ISO 9001:2015 TERHADAP EFEKTIVITAS KEGIATAN OPERASIONAL (Studi Kasus Pada PT. Tesco Indonesia di Tangsel) |
| publishDate |
2018 |
| topic |
406 Organizations and management Organisasi dan Manajemen 651.8 Computer Application for Office Management Aplikasi Komputer untuk Manajemen Perkantoran 658.1 Organizations Manajemen Organisasi 658.2 Plant Management Manajemen Pabrik 658.3 Personnel Management/Manajemen Personalia Manajemen Sumber Daya Manusia Manajemen SDM 658.5 Management of Production Manajemen Produksi 658.6 Quality Management Manajemen Kualitas 658.8 Marketing Management of Distribution/Marketing Manajemen Distribusi 658.9 Construction Management Manajemen Konstruksi |
| url |
http://repository.mercubuana.ac.id/46210/1/1.%20Halaman%20Judul%20DA.pdf http://repository.mercubuana.ac.id/46210/2/4.%20Abstrak%20DA.pdf http://repository.mercubuana.ac.id/46210/3/2.%20Surat%20Pernyataan%20Karya%20Sendiri%20DA.pdf http://repository.mercubuana.ac.id/46210/4/3.%20Lembar%20Pengesahan%20Skripsi%20DA.pdf http://repository.mercubuana.ac.id/46210/5/5.%20Kata%20Pengantar%20DA.pdf http://repository.mercubuana.ac.id/46210/6/6.%20Daftar%20Isi%20DA.pdf http://repository.mercubuana.ac.id/46210/7/7.%20Daftar%20Tabel%20DA.pdf http://repository.mercubuana.ac.id/46210/8/8.%20Daftar%20Gambar%20DA.pdf http://repository.mercubuana.ac.id/46210/9/9.%20Daftar%20Lampiran%20DA.pdf http://repository.mercubuana.ac.id/46210/10/10.%20BAB%20I%20Pendahuluan%20Skripsi%20DA.pdf http://repository.mercubuana.ac.id/46210/11/11.%20BAB%20II%20Pustaka%20Skripsi%20DA.pdf http://repository.mercubuana.ac.id/46210/12/12.%20BAB%20III%20Metode%20Penelitian%20DA.pdf http://repository.mercubuana.ac.id/46210/13/13.%20BAB%20IV%20Hasil%20dan%20Pembahasan%20DA.pdf http://repository.mercubuana.ac.id/46210/14/14.%20BAB%20V%20Simpulan%20dan%20Saran%20DA.pdf http://repository.mercubuana.ac.id/46210/15/15.%20Daftar%20Pustaka%20DA.pdf http://repository.mercubuana.ac.id/46210/16/16.%20Lampiran.pdf http://repository.mercubuana.ac.id/46210/ |
| contents |
This research aims to know how much the application of quality
management system ISO 9001: 2015 to effectiveness of operational activities at PT.
Tesco Indonesia. The effectiveness of operational activities can be seen from the
equipment and maintenance paperwork, time management, and efficiency cost with
high quality standard. This research is an observation research and interviewing
process carried out at PT. Tesco Indonesia in March 2017. This research using
non-probability sample with purposive technique it is the technique of determine
the sample with certain consideration, with the characteristic number of annual
jobs in 2015 – 2016 as the previous record as the guide line for the future. The
result of research shows that application of quality management system ISO
9001:2015 showing strong influence in creating the proper plan and documented
paperwork with cost efficiency.
Keyword: Quality Management, ISO 9001:2015, Operational Effectivity
Penelitian ini bertujuan untuk mengetahui seberapa besar penerapan sistem
manajemen mutu ISO 9001: 2015 terhadap efektifitas kegiatan operasional pada
PT. Tesco Indonesia. Efektifitas kegiatan operasional dapat dilihat dari
dokumentasi perawatan alat, time management nya, serta efisiensi biaya dengan
kualitas tinggi. Penelitian ini merupakan penelitian observasi dan wawancara yang
dilakukan di PT. Tesco Indonesia pada bulan September 2017. Besarnya sampel
dalam penelitian ini adalah sampel non probabilitas dengan teknik purposive
sampling yaitu teknik penentuan sampel dengan pertimbangan tertentu, dengan
karakteristik pekerjaan dalam 1 tahun 2015 – 2016 sebagai kegiatan yang berlalu
yang akan menjadi panduan yang akan datang. Hasil penelitian menunjukkan
bahwa penerapan Sistem Manajemen Mutu ISO 9001:2015 berpengaruh kuat dalam
melakukan perencanaan yang matang, terdokumentasi serta dengan biaya yang
efisien.
Kata kunci: Manajemen Mutu, ISO 9001:2015, Efektifitas Operasional. |
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Universitas Mercu Buana |
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