Lihat Juga

• Pengaruh service quality, food quality dan perceived value terhadap customer satisfaction dan customer behavioral intention pada restoran Sushi Tei Ciputra World di Surabaya
  oleh: Atmajaya, Thernadi
  Terbitan: (2017)
• Analisis service quality, customer satisfaction dan customer loyalty pada pelanggan Cafe Drago di Surabaya
  oleh: JANICE MYRA LUMANTO, et al.
  Terbitan: (2010)
• Pengaruh service encounter quality dimensions terhadap perceived value, customer satisfaction dan loyalty : peran perceived risk sebagai variabel moderasi (studi kasus pelanggan Salon Johnny Andrean) = The impact of service encounter quality dimensions on perceived value customer satisfaction and loyalty the role of perceived risk as a moderating variable case study customer of johnny andrean salon / Yulina Lestari
  oleh: Yulina Lestari, author
  Terbitan: (2014)
• Analisis pengaruh service quality, customer value dan customer satisfaction terhadap customer loyalty di PT. Tosadah
  oleh: STEVEN ADRIAN SANTOSO
  Terbitan: (2011)
• Pengaruh service quality, perceived value, dan customer satisfaction terhadap customer loyalty pada salon Johnny Andrean di Surabaya
  oleh: Franky Setiadi
  Terbitan: (2016)