Penerapan Domain DSS Cobit 5 pada Analisis GAP dan Kecukupan Layanan Teknologi Informasi
| Main Authors: | Sekarwati, Andini; Information System Department o Information Technology Maranatha Christiant University, Gantini, Tiur, Yefta, Saron Kurniawati |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Fakultas Teknologi Informasi
, 2017
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| Online Access: |
http://jutisi.maranatha.edu/index.php/jutisi/article/view/703 http://jutisi.maranatha.edu/index.php/jutisi/article/view/703/500 |
Daftar Isi:
- Sustainability of business processes remain awake will provide leverage to Maranatha DLTI in running the function of information technology in UKMs. To maximize service management information system changes that are in the DLTI and Maranatha design and the transition of a new service or a change in management information systems at the service of DLTI in Maranatha. Control Objectives for Information and Related Technology (COBIT) 5. COBIT 5 is a comprehensive framework of large-scale enterprise and run it governance is already running. COBIT domain 5 domain chosen isDelivered, Service, and Support (DSS) that focus on the assessment of service delivery and information technology as well as its support to business processes that take place including the management of the problem so that the sustainability of business processes still awake as well as how to control business processes, evaluate, and plan for long-term business processes in the future. The result is a Rating Scale obtained at DLTI is a Level Largely achieved and target Levels to be achieved is Fully achieved, so based on the analysis of gaps in the outline of the need for an increase in the Rating Scale of the existing conditions of the increase in activity with recommendations that maximizing the already good walking and doing activities to accelerate innovation in the achievement of business goals.