The Implementasi Total Quality Management (TQM) di SD Al-Hikmah Surabaya
| Main Author: | Rahmah, Ulfatur |
|---|---|
| Format: | Article info application/pdf Journal |
| Bahasa: | eng |
| Terbitan: |
Prodi Manajemen Pendidikan Islam FITK UIN Sunan Kalijaga Yogyakarta
, 2018
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| Subjects: | |
| Online Access: |
http://ejournal.uin-suka.ac.id/tarbiyah/index.php/manageria/article/view/31-06 http://ejournal.uin-suka.ac.id/tarbiyah/index.php/manageria/article/view/31-06/1415 |
Daftar Isi:
- This research aims to analyze and explain the key factors contributing on successful implementation of total quality management in Al-Hikmah Primary School of Surabaya. The sustainability of total quality management in Al-Hikmah Elementary School is proven by the increasing number of students’ enrolment which exceeded the fixed quota; the high level of teachers and students achievement; as well as the big number of competitive graduates. Using qualitative descriptive approach, this research finds that successful implementation of total quality management is highly dependent on top-down leadership system of the school, effective communication among stakeholders, the properly measured reward and punishment to students, and the continous internal and external assessment of educational quality management.