Service , Quality & Satisfaction Ed.3
| Main Author: | Fandy Tjiptono (-) |
|---|---|
| Other Authors: | Gregorius Chandra (-) |
| Format: | |
| Bahasa: | ind |
| Terbitan: |
Yogyakarta
Andi
, 2005
|
| Subjects: | |
| Online Access: |
http://inlislite.cilegon.go.id:83/opac/detail-opac?id=9631 |
| Physical Description: |
503 hlm,; 23cm |
|---|---|
| ISBN: |
9789792927856 |