Daftar Isi:
  • ABSTRACT THE INFLUENCE OF SOCIAL SUPPORT AND JOB STRESS TO JOB SATISFACTION BY EMPLOYEES WORKING AT PT.CITRA VAN TITIPAN KILAT Andi Siti Aisyah. The Influence of Social Support and Job Stress to Job Satisfaction by Employees working at PT.Citra Van Titipan Kilat. Research Paper, Jakarta : Study of Office Administration Education Program, Economic and Administration Departement, Faculty of Economic, Universitas Negeri Jakarta, 2013. This research conducted to know the effect between the used of social support and job stress to job satisfaction by employees working at PT. Citra van Titipan Kilat. The method of research is survey method with correlation approach. The populations research was all of employees with total 528 employees, with 44 employees for simple random sampling. For collecting variable data, instrument that used for X1 variable data (social support), X2 variable data (job stress) and Y variable data (job satisfaction) are using questionnaire with likert scale. Before used, that it has construct validity test by validation process, that is correlation test using Alpha Cronbach formula. Reliability X1 variable (Social Support) 0,905, X2 variable (Job Stress) 0,914, and Y variable (Job Satisfaction) 0,90. The analysis test by finding regression equations, that is Y = 57.753 + 0413 X1 0.295 X2 . After that data normality test by using liliefors formula and the result is Ltable = 0,200 Ltable> 0,05 Mean that the mistake of prediction regression X1 and X2 to Y has normal distribution. For regresion significancetest and the result is, Fcount= 21,358 > Ftabel = 3,23. The results of these studies concluded that a significance and positive influence between social support to job satisfaction, negative influence between job stress to job satisfaction, and significance influence between Social Support and Job Stress to Job Satisfaction. With determination test or the results obtained 51 % critical job satisfaction variable (Y) is determined by the concept of social support (X1) Job stress (X2).