PERHITUNGAN JUMLAH ROOM ATTENDANT TERHADAP WAKTU PEMBERSIHAN KAMAR DI HOUSEKEEPING DEPARTMENT SHERATON SENGGIGI BEACH RESORT LOMBOK NUSA TENGGARA BARAT

Main Author: Murhadi, Murhadi
Format: Article info application/pdf Journal
Bahasa: eng
Terbitan: CIPTA (Cakrawala Ilmu Pariwisata) untuk Pusat Penelitian dan Pengabdian Kepada Masyarakat Sekolah Tinggi Pariwisata Sahid Jakarta , 2016
Online Access: http://journal.stpsahid.ac.id/index.php/jstp/article/view/18
http://journal.stpsahid.ac.id/index.php/jstp/article/view/18/JSTP11
Daftar Isi:
  • Calculation of Total Room Attendant Against Time Room Cleaning Housekeeping Department at the Sheraton Senggigi Beach Resort Lombok West Nusa Tenggara. This study aims to determine the required amount of Room Attendant at the first shift to clean rooms at a tim eanda certain occupancy level. The method use disdescriptive quantitative. The population in this study are employees Room Section in the Housekeeping Department Sheraton Senggigi Beach Resort Lombok. The sampling technique use dissaturated sampling that is part of the non-probability sampling that all employees Room Sectionin the Housekeeping Department. Data collection techniques by using observation, interview and literature study. Data analysis method use the method of calculation to determine the amount XYZ Room Attendant in 1 day shifts. Based on the calculations on February 21, 2015 has done the Sheraton Senggigi Beach Resort Lombok to determine the number Room Attendant need ed to clear the154 rooms in one day with an average occupancy rate of 89% in one day and productive time to clean the room as much as 8 hours on the first shift takes 7 Room Attendant, while in the ory there should be required 9 Room Attendant.