The Calculation Amount Of Time Room Attendant Housekeeping Department Towards Cleaning Room in the Sheraton Senggigi Beach Resort, Lombok, Nusa Tenggara Barat

Main Author: Wiweka, Kadek
Format: Article info application/pdf Journal
Bahasa: eng
Terbitan: CIPTA (Cakrawala Ilmu Pariwisata) untuk Pusat Penelitian dan Pengabdian Kepada Masyarakat Sekolah Tinggi Pariwisata Sahid Jakarta , 2017
Online Access: http://journal.stpsahid.ac.id/index.php/jstp/article/view/11
http://journal.stpsahid.ac.id/index.php/jstp/article/view/11/43
Daftar Isi:
  • Calculation of Total Room Attendant Against Time Room   Cleaning Housekeeping Department at the Sheraton Senggigi Beach Resort Lombok West Nusa Tenggara.This study aims to determine the required amount of Room Attendant at the first shift to clean rooms at a time anda certain occupancy level. The method use                                                              quantitative. The population in this study are employees Room Section in the Housekeeping Department Sheraton Senggigi Beach Resort Lombok. The sampling technique use dissaturated sampling that is part of then on-probability sampling that all employees Room Sectionin the Housekeeping Department. Data collection techniques by using observation, interview and literature study. Data analysis method used is the method of calculation to determine the amount XYZ Room Attendantin 1 day shifts. Based on the calculation son February 21, 2015 has donethe Sheraton Senggig iBeach Resort Lombok to determine the number Room Attendant needed to clear the 154 rooms in onedaywith an averageoccupancy rate of 89% in one day and productive time to clean the room as much as eight hours on the first shift takes 7 Room Attendant, while in theory there should be required nine Room Attendant.