KNOWLEDGE SHARING PRACTICES AMONG FACULTY MEMBERS IN INSTITUTION OF HIGHER LEARNING
| Main Authors: | Noreen Natasha Azmee; <p>Faculty of Information Management, Universiti Teknologi MARA, Malaysia</p>, Norliya Ahmad Kassim; Faculty of Information Management, Universiti Teknologi MARA, Malaysia, Wan Mohd Hafiz Wan Hasnol; Faculty of Information Management, Universiti Teknologi MARA, Malaysia |
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| Format: | Peer-reviewed Paper application/pdf Proceeding |
| Bahasa: | eng |
| Terbitan: |
Lokarkarya Nasional Dokumentasi dan Informasi
, 2018
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| Subjects: | |
| Online Access: |
http://pdii.lipi.go.id/loknas/index.php/conference/loknas2017/paper/view/129 |
Daftar Isi:
- Currently, the growth of knowledge management (KM) concept is rapidly increasing due to the importance ofknowledge in organizations. Knowledge sharing is a key factor to ensure the successful implementation of KMin any organization. Knowledge sharing is a process of communicating, transmitting, and exchanging knowledgethat involves individuals which benefits themselves and organizations. This paper investigates the knowledgesharing practices among faculty members in an institution of higher learning in the North region of Malaysia.In this pilot study, a questionnaire was used which included general demographic information of respondents,the techniques, benefits, hinders’ and motivating factors for knowledge sharing. The questionnaires weredistributed to the selected twenty-eight faculty members of the institution of which twenty-three had responded.The results reveal that a majority of respondents are aware of KM and hundred per cent supported the idea ofimplementing KM in their organization. The faculty members shared their knowledge, experiences, and ideasmostly through e-group. The variables of concerning factors (support from top management or organization;rewards and incentives schemes; trust; and information and communication technology (ICT)) for knowledgesharing have also been portrayed in this study. Lack of trust among colleagues, lack of reward and incentiveschemes, and the reluctance of staff to share because of ‘knowledge is power’ are the major factors that obstructknowledge sharing among them. The results also disclose monetary rewards, effective communication channels,and recognition are identified as the motivating factors to knowledge sharing. The faculty members believe thatknowledge sharing brings benefits such as better decision making and improve employees’ knowledge, skills,and competencies. The results are useful to identify the strategies to promote knowledge sharing and its benefitsin an institution of higher learning.