Customer Satisfaction sebagai mediasi pengaruh Service Quality, Financial Considerations, Convenience terhadap Switching Behavior (Studi pada Nasabah PT. BANK CENTRAL ASIA Tbk, Cabang Malang)
| Main Author: | Rahayu, Kanti |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
, 2016
|
| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/159910/ |