Zahroh, A. (2016). Analisis Kualitas Pelayanan Menggunakan Metode Importance Performance Analysis (IPA) Dan Potential Gain In Customer Value (PGCV).
Chicago Style CitationZahroh, Afiyatuz. Analisis Kualitas Pelayanan Menggunakan Metode Importance Performance Analysis (IPA) Dan Potential Gain In Customer Value (PGCV). 2016.
MLA CitationZahroh, Afiyatuz. Analisis Kualitas Pelayanan Menggunakan Metode Importance Performance Analysis (IPA) Dan Potential Gain In Customer Value (PGCV). 2016.
Warning: These citations may not always be 100% accurate.