Penerapan integrasi service quality dengan metode quality fungsion deployment (QFD) dalam upaya peningkatan pelayanan konsumen
| Main Author: | Rahmawan, Arief |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
, 2011
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| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/141234/ |
Daftar Isi: