Analisis pengaruh dimensi kualitas jasa pelayanan terhadap kepuasan nasabah studi pada Nasabah Tabungan BRITAMA PT. Bank Rakyat Indonesia Kantor Cabang Malang Kawi
| Main Author: | SilviaVeronikaWidiana |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2009
|
| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/104024/1/050901028.pdf http://repository.ub.ac.id/104024/ |